1. Studying work and society -- People, work and society -- Thinking about work sociologically -- Sociology, critique and democratic debate about work -- Researching and theorising work patterns and experiences -- Coping with the variety of orientation in the sociology of work and industry -- 2. The sociological analysis of work and industry -- Six strands of thought in the sociology of work -- The managerial-psychologistic strand -- The Durkheim-systems strand -- The interactionist strand -- The Weber-interpretivist strand -- The Marxian strand -- The poststructuralist strand and postmodernism -- Towards a language-sensitive but not language-centred sociology of work and organisation -- 3. Work, society and globalisation -- The nature of modern societies -- The emergence of industrial capitalism -- Industrialisation and the changing division of labour -- Technology, science and social change -- Industrial capitalism: change and transition -- McDonaldisation and the blurring of the manufacturing-service distinction -- Globalisation in perspective -- The organisational principle of work structuring -- The nature of work organisations -- Official and unofficial aspects of organisations -- Organisational structures and cultures -- Official structure and culture: basic organisational design principles -- The limits of bureaucracy and the paradox of consequences -- The virtues of bureaucracy, virtual organisations and the fantasy of the post-bureaucratic organisation -- Contingency and choice in the shaping of organisational structures and cultures -- Micropolitics, careers and unofficial management practices -- 5. The changing organisation and control of work -- Work restructuring and the logic of corporate management -- Choice and circumstance in the shaping of employment or 'human resourcing' practices -- The pursuit of flexibility and direct and indirect managerial control options -- Change and continuity in HR strategies and work practices -- Information and communication technologies (ICTs) and control -- Culture management and worker subjectivity -- 6. Occupations, inequality and varieties of work -- The occupational principle of work structuring -- Occupational structure, class, status and inequality -- Labour market segmentation and non-standard employment -- Work outside employment -- Gender and inequality -- Ethnicity and inequality -- Occupational socialisation and recruitment -- Occupational careers -- Occupational identity, culture and ideology -- Occupational communities -- Professionalisation and occupational strategies -- 7. Work experiences, identities and meanings -- Work, meaning and culture -- Entering work -- Work and satisfaction -- Technology, work experience and alienation -- Work orientations: variations, dynamics and the negotiation of implicit contracts -- Women's preferences, choices and work orientations -- Identity, discourse and work experience -- Anxiety, emotion and sexuality at work -- Work and non-working lives -- 8. Conflict, resistance and misbehaviour in work -- Conflict and cooperation at work -- Analysing conflict at work -- Contradictions and conflicts -- Effort bargains, fragile implicit contracts and the inevitability of grievances -- The mobilisation of interests -- Adjustment, resistance and organisational mischief.