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1. 
Cover image for Socialnomics : how social media transforms the way we live and do business
Socialnomics : how social media transforms the way we live and do business
by 
Qualman, Erik, 1972-
Format: 
Books
Publication Date 
2013
Excerpt: 
Social media -- Economic aspects.
Available: Copies:
2. 
Cover image for Empowered : unleash your employees, energize your customers, and transform your business
Empowered : unleash your employees, energize your customers, and transform your business
by 
Bernoff, Josh.
Format: 
Books
Publication Date 
2010
Excerpt: 
Customer services -- Technological innovations.
Available: Copies:
3. 
Cover image for Multicultural customer service : providing outstanding service across cultures
Multicultural customer service : providing outstanding service across cultures
by 
Aguilar, Leslie.
Format: 
Books
Publication Date 
1996
Excerpt: 
Customer services -- Social aspects.
Available: Copies:
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