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1. 
Cover image for Results that matter : improving communities by engaging citizens, measuring performance, and getting things done
by 
Epstein, Paul D.
Format: 
Books
Publication Date 
2006
Excerpt: 
getting things done / Epstein, Paul D.
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2. 
Cover image for Performance measurement for health system improvement : experiences, challenges and prospects
by 
Smith, Peter (Peter C.)
Format: 
Books
Publication Date 
2009
Excerpt: 
information technology capacity for performance measurement / Thomas D. Sequist, David W. Bates -- Incentives
Available: Copies:
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