Handbook of customer satisfaction and loyalty measurement / Hill, Nigel, 1952-

Business process mapping : improving customer satisfaction. Workbook / Jacka, J. Mike.

Satisfaction : a behavioral perspective on the consumer / Oliver, Richard L., 1945-2016.

Satisfaction: a behavioral perspective on the consumer Oliver, Richard L

Researching customer satisfaction & loyalty : how to find out what people really think / Szwarc

The little book of big customer satisfaction measurement / Rao, Ajit, 1962-

Faculty career paths : multiple routes to academic success and satisfaction / Bataille, Gretchen M

Quality of life therapy : applying a life satisfaction approach to positive psychology and

The way people work : job satisfaction and the challenge of change / Howarth, Christine.

Consumer satisfaction.

What Is organizational behavior? -- Diversity in organizations -- Attitudes and job satisfaction

, Organizational Commitment, And Organizational Culture -- Job Satisfaction -- Organizational Commitment