The impact of in-store sanittion facilities on customer satisfaction at Steve's Blackheath Superspar

Reward and recognition enhances employee engagement, creating improved customer satisfaction and ultimately an increase in brand revenue

A survey of customer satisfaction, expectations and perceptions as a measure of service quality in the low cost airline industry looking at Kulula, 1time and Mango

The relationship between service qualities and customer loyalty on aa e-commerce website amongst emerging adults : the case of Takealot.com