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1. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Communication Tools -- Whiteboards -- Dashboards -- Instant Messaging Systems -- Social Media -- Tools Used by
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2. 
Cover image for CompTIA A+ certification exam guide : exams 220-801 & 220-802
by 
Meyers, Mike, 1961-
Format: 
Books
Publication Date 
2012
Excerpt: 
-- Questions -- Answers -- Securing Computers: -- 801-802 -- Analyzing threats -- Unauthorized access -- Social
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3. 
Cover image for Theories of human communication
by 
Littlejohn, Stephen W.
Format: 
Books
Publication Date 
2011
Excerpt: 
-- Problematic-Integration Theory -- The Sociocultural Tradition -- Symbolic Interaction and Self as a Social
Available: Copies:
by 
Postman, Joel.
Format: 
Books
Publication Date 
2009
Excerpt: 
SocialCorp : social media goes corporate / Postman, Joel.
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