employment messages and interviewing for jobs -- Handbook of grammar, mechanics, and usage -- Name index

, greeting and getting down to business -- Interviewing and advising -- Dealing with difficult people : ten

-- Interviewing -- Organising your writing -- Beginnings and endings -- Basics of sub-editing -- Language, grammar

-- Interviewing skills -- Litigation skills.

collection: interviewing -- Information collection: document study and secondary analysis -- Sampling and

-- 6. Qualitative Interviewing -- 7. Focus Groups -- 8. Ethnography -- 9. Case Study Research -- 10