Relationship marketing and customer relationship management / Roberts-Lombard, Mornay, editor.

Memmler's the human body in health and disease / Cohen, Barbara J., author.

Heart of darkness : authoritative text, backgrounds and contexts, criticism / Conrad, Joseph, 1857

efficient administration -- Time tracking : the key to managing profit -- The ledger : documenting and

-- Shorts, sidebars, and quizzes -- Art-of-living articles -- Crafting process for children's magazines