organizations ; Attitudes and job satisfaction ; Emotions and moods ; Personality and values -- Part 2: Making

motivation and job satisfaction -- Groups, leadership and management -- Working in groups and teams

Agreements -- Customer Satisfaction Surveys -- Benchmarking -- Individual Performance Measures -- Individual

What is organizational behavior? -- Diversity in organizations -- Attitudes and job satisfaction

that impact the net generation's satisfaction with online learning / Provisionality, play and pluralism

-- Foundations of individual behavior -- Attitudes and job satisfaction -- Personality and values -- Perceptions

Demand -- Part III. Connecting with Customers: Chapter 5 -- Creating Customer Value, Satisfaction