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1. 
Cover image for Applied strategic planning : an Introduction
Applied strategic planning : an Introduction
Applied strategic planning : an Introduction
by 
Goodstein, Leonard David.
Format: 
Books
Publication Date 
2008
Excerpt: 
Applied strategic planning : an Introduction / Goodstein, Leonard David.
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2. 
Cover image for Command performance : the art of delivering quality service
Command performance : the art of delivering quality service
Format: 
Books
Publication Date 
1994
Excerpt: 
/ Michael Treacy and Fred Wiersema -- The Service-Driven Service Company / Leonard A. Schlesinger and James
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