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1. 
Cover image for Managing customer relationships : a strategic framework
Managing customer relationships : a strategic framework
by 
Peppers, Don.
Format: 
Books
Publication Date 
2011
Excerpt: 
Managing customer relationships : a strategic framework / Peppers, Don.
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2. 
Cover image for One to one, B2B : customer development strategies for the business to business world
One to one, B2B : customer development strategies for the business to business world
by 
Peppers, Don.
Format: 
Books
Publication Date 
2001
Excerpt: 
One to one, B2B : customer development strategies for the business to business world / Peppers, Don.
Available: Copies:
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