Controlling strategy : management, accounting, and performance measurement / Chapman, Christopher S.

Rethinking performance measurement : beyond the balanced scorecard / Meyer, Marshall W.

Program evaluation and performance measurement : an introduction to practice / McDavid, James C.

Performance measurement and management control : superior organization performance / Workshop on

Analytics for leaders : a performance measurement system for business success / Fisher, N. I.

Performance measurement for health system improvement : experiences, challenges and prospects /

The benefits of e-business performance measurement systems a report for CIMA--the Chartered

Transforming performance measurement : rethinking the way we measure and drive organizational

The art of computer systems performance analysis : techniques for experimental design, measurement

, service recovery, the linking of customer measurement to performance measurement, service blueprinting

-- Chapter 14. Performance measurement along supply chains -- Appendix 1. Areas under the normal curve

planning, control and performance measurement-- Part Five: Strategic performance and cost managemtn, value