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1. 
Cover image for Process management excellence : the art of excelling in process management
Process management excellence : the art of excelling in process management
Process management excellence : the art of excelling in process management
by 
Harrington, H. J. (H. James)
Table of contents only http://www.loc.gov/catdir/toc/ecip062/2005030025.html
Format: 
Books
Publication Date 
2006
Excerpt: 
-- Suggestions for micro-level process management -- Formal suggestion systems -- The macro-level approach to
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2. 
Cover image for Ideas are free : how the idea revolution is liberating people and transforming organizations
Ideas are free : how the idea revolution is liberating people and transforming organizations
by 
Robinson, Alan (Alan G.)
Format: 
Books
Publication Date 
2004
Excerpt: 
Suggestion systems.
Available: Copies:
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