Summary

In the twenty-first century, leaders are having to speak a new language, create fluid, organic structures and recognise organisations as systems with self-renewing capacity. This book explores what real leadership means, encouraging the reader to look within - examine assumptions, make explicit the trusted mental models, seek out reflective space and embark on the journey of authentic self-expression. It looks at the metaskills of the leader today; complexity - uncertainty and change; connectivity - communication, conversation and dialogue; process - strategy and leadership; stewardship - the leader as servant; ambiguity - leadership incongruities, tensions and paradoxes.