Search Results for Verbal Behavior.

3 Results Found

000IIE

Lucas, Robert W., author.

Format:

Books

Publication Date

2023

Excerpt:

and behavior -- 7. Service vreakdowns and recovery -- 8. Cusomer service in a diverse world -- 9

Available: Copies:

Samovar, Larry A.

Format:

Books

Publication Date

2013 2012

Excerpt:

Individual -- 8. Verbal Messages: Language -- 9. Nonverbal Communication: The Messages of Action, Space, Time

Available: Copies:

Lucas, Robert W.

Format:

Books

Publication Date

2012

Excerpt:

skills -- Nonverbal communication skills -- Listening skills -- Customer service and behavior -- Service

Available: Copies:

	{displayName}	{count}
{error}