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1. 
Cover image for Best practices in leadership development and organization change : how the best companies ensure meaningful change and sustainable leadership
Best practices in leadership development and organization change : how the best companies ensure meaningful change and sustainable leadership
by 
Louis Carter, David Ulrich, Marshall Goldsmith
Format: 
Books
Publication Date 
2005
Excerpt: 
meaningful change and sustainable leadership Louis Carter, David Ulrich, Marshall Goldsmith
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2. 
Cover image for Bottom-line call center management : creating a culture of accountability and excellent customer service
Bottom-line call center management : creating a culture of accountability and excellent customer service
by 
Butler, David L. (David Lawrence)
Format: 
Books
Publication Date 
2004
Excerpt: 
service / Butler, David L. (David Lawrence)
Available: Copies:
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