Intercultural communication in the global workplace

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This text offers a theoretical foundation to intercultural communication in the workplace. It looks at the specific needs of a firm, from broad cultural and business values to the influence of culture on negotiations, to the structure of the business. Legal issues are also covered. At the start of each chapter there is a mini-case to help students understand the topics covered by that chapter, and each chapter contains a detailed discussion of cultural values that influence business communications.

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