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1. 
Cover image for Managing training and development
Managing training and development
Managing training and development
by 
Erasmus, Barney.
Format: 
Books
Publication Date 
2023
Excerpt: 
Managing training and development / Erasmus, Barney.
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2. 
Cover image for The strategic management process: a South African perspective
The strategic management process: a South African perspective
The strategic management process: a South African perspective
by 
J.A.A (Kobus) Lazenby editor.
Format: 
Books
Publication Date 
2022
Excerpt: 
The strategic management process: a South African perspective J.A.A (Kobus) Lazenby editor.
Available: Copies:
3. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
Operations Bridge -- Service Management and Improvement -- Technical Support -- Training -- Characteristics
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