Strategy and environmental analysis: variables impacting on South African firms -- Strategic management: a South African context -- Challenges related to strategy implementation in South Africa -- Corporate governance in South Africa -- Emergent versus deliberate strategies -- Turnaround strategies -- acting beyond the generic strategies -- Strategy and an entrepreneurial mindset -- Revisiting classic management theory: Fayol, leadership and management -- Management gurus revisited -- People: resources or partners? -- A strategy for customer experience from the inside out -- Scenarios: it's not about predicting the future -- Case study 1: Grindrod Limited: the cygnet that became a swan -- Case study 2: AECI Limited: igniting success since 1896 -- Case study 3: 20twenty: strategic brilliance or folly? -- Case study 4: Pick n Pay: A South African retail store.