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Print
1. 
Cover image for Strategic human resource management
Strategic human resource management
by 
Mello, Jeffrey A., author.
Format: 
Books
Publication Date 
2019
Excerpt: 
Labor productivity.
Available: Copies:
2. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
: Demonstrating Productivity -- Data Categories Captured by Service Desks -- Customer Data -- Incident Data
Available: Copies: