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1. 
Cover image for CompTIA A+ certification exam guide : exams 220-801 & 220-802
CompTIA A+ certification exam guide : exams 220-801 & 220-802
by 
Meyers, Mike, 1961-
Format: 
Books
Publication Date 
2012
Excerpt: 
-- Windows interface -- User interface -- Hot keys -- Operating system folders -- System folder -- Program
Available: Copies:
2. 
Cover image for Managing facilities
Managing facilities
by 
Jones, Christine, MIMgt. MHCIMA.
Publisher description http://catdir.loc.gov/catdir/description/els033/98111564.html
Table of contents http://catdir.loc.gov/catdir/toc/els032/98111564.html
Format: 
Books
Publication Date 
1998
Excerpt: 
services operation delivery system -- Investing in staff -- Monitoring and controlling service provision
Available: Copies: