“There is a growing awareness in the global business environment of the importance of managing the

of the customer journey, from initial awareness through evaluation, transaction, servicing, and

Co-presence; 5.5.1 Physical Coordination; 5.5.2 Awareness; 5.5.3 Shareable Interfaces; 5.6 Social

“There is a growing awareness in the global business environment of the importance of managing the

; Business Continuity and Disaster Recovery ; Basic Cyber Security Steps ; Awareness and Training

-- Application and performance -- Attitudes and values -- Self-awareness as learners -- Learning and study skills.

Creativity -- Advertising and Awards -- Advertising and Awareness -- Advertising and Sales -- Advertising and

guidance and strategies to increase confidence, enhance skills and develop critical awareness and