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1. 
Cover image for Communication between cultures
Communication between cultures
by 
Samovar, Larry A.
Format: 
Books
Publication Date 
2013 2012
Excerpt: 
, and Silence -- 10. Communication Contexts and Cultural Influences.
Available: Copies:
2. 
Cover image for Theories of human communication
Theories of human communication
by 
Littlejohn, Stephen W.
Format: 
Books
Publication Date 
2011
Excerpt: 
-- Cultivation Theory -- Uses, Gratifications, and Dependency -- The Cybernetic Tradition -- Spiral of Silence
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3. 
Cover image for The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability
The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability
by 
Freeland, John G.
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2002010873.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2002010873.html
Format: 
Books
Publication Date 
2003
Excerpt: 
-Centric Organization / The Foundation of Insight: Three Approaches to Customer-Centric Understanding / Silence Is
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4. 
Cover image for Night falls fast : understanding suicide
Night falls fast : understanding suicide
by 
Jamison, Kay Redfield.
Format: 
Books
Publication Date 
2000 1999
Excerpt: 
In this book the author dispels the silence and shame that surround the subject of suicide and
Available: Copies:
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