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1.

Cover image for CompTIA A+ guide to IT technical support

CompTIA A+ guide to IT technical support

by

Pierce, Nicholas, author.

Format:

Books

Publication Date

2022

Excerpt:

1:OS-FAC-ICT

Available: Copies:

2.

Cover image for CompTIA security+ guide to network security fundamentals

CompTIA security+ guide to network security fundamentals

by

Ciampa, Mark D., author.

EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281867&site=ehost-live

Format:

Books

Publication Date

2018

Excerpt:

1:OS-FAC-ICT

Available: Copies:

3.

Cover image for CompTIA A+ certification exam guide (exams 220-901 & 220-902)

CompTIA A+ certification exam guide (exams 220-901 & 220-902)

by

Meyers, Mike, 1961-

Format:

Books

Publication Date

2016

Excerpt:

1:OS-FAC-ICT

Available: Copies:

4.

Cover image for Systems analysis and design in a changing world

Systems analysis and design in a changing world

by

Satzinger, John W., author.

EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281856&site=ehost-live

Format:

Books

Publication Date

2016

Excerpt:

1:OS-FAC-ICT

Available: Copies:

5.

Cover image for Knowledge management : systems and processes

Knowledge management : systems and processes

by

Becerra-Fernandez, Irma, 1960- author.

EBSCO http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=923669&site=ehost-live

Format:

Books

Publication Date

2015

Excerpt:

1:OS-FAC-ICT

Available: Copies:

6.

Cover image for Information technology for management : digital strategies for insight, action, and sustainable performance

Information technology for management : digital strategies for insight, action, and sustainable performance

by

Turban, Efraim, author.

Format:

Books

Publication Date

2015

Excerpt:

1:OS-FAC-ICT

Available: Copies:

7.

Cover image for BABOK : a guide to the business analysis body of knowledge

BABOK : a guide to the business analysis body of knowledge

by

International Institute of Business Analysis, issuing body.

Format:

Books

Publication Date

2015

Excerpt:

1:OS-FAC-ICT

Available: Copies:

8.

Cover image for A guide to service desk concepts

A guide to service desk concepts

by

Knapp, Donna, author.

https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live

Format:

Books

Publication Date

2014

Excerpt:

1:OS-FAC-ICT

Available: Copies:

9.

Cover image for Mcsa/Mcse Guide to Microsoft Windows 8, Exam # 70-687 + Certblaster Printed Access Card.

Mcsa/Mcse Guide to Microsoft Windows 8, Exam # 70-687 + Certblaster Printed Access Card.

EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281851&site=ehost-live

Format:

Books

Publication Date

2014

Excerpt:

1:OS-FAC-ICT

Available: Copies:

10.

Cover image for Strategic information systems management

Strategic information systems management

by

Grant, Kevin, 1968-

View this book online, via DawsonERA, both on- and off-campus
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018860995&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

2010

Excerpt:

-- Introduction -- importance of ICT in contemporary organizations -- Evidence on the exploitation of ICT by

Available: Copies:

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Andrews, Jean, 1946- CompTIA A+ guide to IT technical support. Tenth edition.

(1)

Andrews, Jean, 1946- author.

(1)

Becerra-Fernandez, Irma, 1960- author.

(1)

Burd, Stephen D., author.

(1)

Ciampa, Mark D., author.

(1)

Computing Technology Industry Association, sponsoring body.

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Edgar, David (David A.)

(1)

Gessner, Guy, contributor.

(1)

Grant, Kevin, 1968-

(1)

(1)

International Institute of Business Analysis, issuing body.

(1)

Jackson, Robert B., 1942- author.

(1)

Knapp, Donna, author.

(1)

Meyers, Mike, 1961-

(1)

Pierce, Nicholas, author.

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Sabherwal, Rajiv, author.

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Satzinger, John W., author.

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Shelton, Joy, author.

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Turban, Efraim, author.

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Volonino, Linda, author.

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Wood, Gregory R., author.

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Computer technicians -- Certification -- Study guides.

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Management information systems.

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Análisis de sistemas.

(1)

Business analysts.

(1)

Business information services.

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Computer industry -- Customer services.

(1)

Computer networks -- Security measures -- Examinations -- Study guides.

(1)

Computer service industry -- Customer services.

(1)

Computer service industry -- Vocational guidance.

(1)

Computer technical support -- Customer services -- Handbooks, manuals, etc.

(1)

Computer technical support -- Examinations -- Study guides.

(1)

Computer technical support.

(1)

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Information technology.

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Informationsmanagement.

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Knowledge management.

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Microcomputers -- Maintenance and repair -- Examinations -- Study guides.

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computer applications.

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information services.

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information systems.

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