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1. 
Cover image for Selling building partnerships
by 
Castleberry, Stephen Bryon author
Format: 
Books
Publication Date 
2022
Excerpt: 
Selling building partnerships / Castleberry, Stephen Bryon author
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2. 
Cover image for Building sustainable leadership from the inside : how to grow the inner capabilities we need to lead
by 
Eriksson, Joakim, author.
Format: 
Books
Publication Date 
2025
Excerpt: 
Building sustainable leadership from the inside : how to grow the inner capabilities we need to
Available: Copies:
by 
Keller, Kevin Lane, 1956- author.
Format: 
Books
Publication Date 
2020
Excerpt: 
Strategic brand management : building, measuring, and managing brand equity / Keller, Kevin Lane
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4. 
Cover image for Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization
by 
Crutcher, C. William, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Managing service excellence : the ultimate guide to building and maintaining a customer-centric
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5. 
Cover image for The science of academic writing : a guide for postgraduates
by 
Pertet, Anne M. (Anne Muthoni)
Format: 
Books
Publication Date 
2025
Excerpt: 
: Developing an academic argument -- Chapter 3: Critical review of literature and building a theoretical
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6. 
Cover image for Services marketing : integrating customer focus across the firm
by 
Zeithaml, Valarie A.
Format: 
Books
Publication Date 
2024 2013
Excerpt: 
. Building Customer Relationships Ch. 7. Service Recovery.
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by 
Mawson, Suzanne, author.
Format: 
Books
Publication Date 
2024
Excerpt: 
in entrepreneurial contexts -- Chapter 8: Building empathy, trust and psychological safety -- Chapter
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by 
Cottrell, Stella, author.
Format: 
Books
Publication Date 
2024
Excerpt: 
-- Articulate your abilities to employers -- Translate academic skills into employment skills -- Building your
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9. 
Cover image for Marketing 6.0 : the future is immersive
by 
Kotler, Philip, author.
Format: 
Books
Publication Date 
2024
Excerpt: 
6.0 enabler and environment. Understanding the tech enablers -- Building extended realities
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10. 
Cover image for Principles of marketing
by 
Kotler, Philip, author.
Format: 
Books
Publication Date 
2024
Excerpt: 
strategy: Creating value for target customers -- Products, services, and brands: Building customer value
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11. 
Cover image for SMALL BUSINESS MANAGEMENT IN SOUTH AFRICA : launching and growing.
by 
Barlow, DH
Format: 
Books
Publication Date 
2023
Excerpt: 
-- 13Planning for the harvest-- 14Building customer relationship-- 15Product development and supply
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12. 
Cover image for Customer service : skills for success
by 
Lucas, Robert W., author.
Format: 
Books
Publication Date 
2023
Excerpt: 
: 1) The Profession 2) Skills for Success, and 3) Building and Maintaining Relationships, and
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