Customer services -- Management.

information to gain customer insights -- Consumer markets and buyer behavior -- Business markets and business

, targeting and positioning -- Marketing research and information management -- Product decisions -- Branding

Service management : operations, strategy, information technology / Bordoloi, Sanjeev, author.

Environment -- 4. Managing Marketing Information to Gain Customer Insights -- 5. Consumer Markets and Buyer

(computerized information systems) -- New technologies -- Audit sampling and other relevant testing methods

Customer services -- Management.

Leadership in health services management / Jooste, K. (Karien), 1957-

management -- Public information services -- Public decision-making -- Public service delivery

-- Addressing competition and driving growth -- Setting product strategy -- Designing and managing services

Business information services.

in personal selling -- 13. Selling of services -- 14. Personal selling in business markets -- 15