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1. 
Cover image for The standard for project management and a guide to the project management body of knowledge (PMBOK guide).
by 
Project Management Institute, publisher.
Format: 
Books
Publication Date 
2021
Excerpt: 
The standard for project management and a guide to the project management body of knowledge (PMBOK
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2. 
Cover image for Development change and the change agent : facilitation at grassroots
by 
Theron, F. (Francois), 1954- editor.
Format: 
Books
Publication Date 
2016
Excerpt: 
Development change and the change agent : facilitation at grassroots / Theron, F. (Francois), 1954
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3. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Management and Improvement Frameworks and Standards -- Total Quality Management (TQM) -- Six Sigma -- ISO
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by 
Weske, Mathias, 1963-
Format: 
Books
Publication Date 
2012
Excerpt: 
Business process management : concepts, languages, architectures / Weske, Mathias, 1963-
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