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1. 
Cover image for BABOK : a guide to the business analysis body of knowledge
BABOK : a guide to the business analysis body of knowledge
BABOK : a guide to the business analysis body of knowledge
by 
International Institute of Business Analysis, issuing body.
Format: 
Books
Publication Date 
2015
Excerpt: 
Business information services.
Available: Copies:
2. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
Computer service industry -- Customer services.
Available: Copies:
3. 
Cover image for Microsoft® Windows server 2008 security resource kit
Microsoft® Windows server 2008 security resource kit
by 
Johansson, Jesper M.
Format: 
Books
Publication Date 
2008
Excerpt: 
-- Implementing active directory certificate services. Common security scenarios: Securing server roles -- Patch
Available: Copies:
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