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000000000000IIE

A practical introduction to public management

Draai, Enaleen, editor.

EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1700045&site=ehost-live

Format:

Books

Publication Date

2016

Excerpt:

management -- Public information services -- Public decision-making -- Public service delivery

Available: Copies:

South African municipal government and administration

Thornhill, C.

EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1242994&site=ehost-live

Format:

Books

Publication Date

2014

Excerpt:

, objectives and powers, councils and councillors, functions, office-bearers and related matters

Available: Copies:

Managing front office operations

Kasavana, Michael L., 1947-

Format:

Books

Publication Date

2013

Excerpt:

Managing front office operations / Kasavana, Michael L., 1947-

Available: Copies:

Architects' data

Neufert, Ernst.

Format:

Books

Publication Date

2012

Excerpt:

halls ; Cinemas ; Circus ; Zoos -- Administration and offices ; Office Buildings ; High-rise buildings

Available: Copies:

Microsoft® Windows server 2008 security resource kit

Johansson, Jesper M.

Format:

Books

Publication Date

2008

Excerpt:

-- Implementing active directory certificate services. Common security scenarios: Securing server roles -- Patch

Available: Copies:

Administrative assistant's and secretary's handbook

Stroman, James.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0718/2007020971.html

Format:

Books

Publication Date

2008

Excerpt:

Office practice -- Handbooks, manuals, etc.

Available: Copies:

Rome The complete second season = Roma : ikinci sezonun tüm bölümleri

Papazian, Robert A.

Format:

Books

Publication Date

2008

Excerpt:

British Broadcasting Corporation. Television Service.

Available: Copies:

Service delivery

Great Britain. Office of Government Commerce.

Format:

Books

Publication Date

2007 2001

Excerpt:

Service delivery / Great Britain. Office of Government Commerce.

Available: Copies:

Hotel front office management

Bardi, James A., 1947-

Table of contents http://catdir.loc.gov/catdir/toc/ecip064/2005033575.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0623/2005033575-d.html

Format:

Books

Publication Date

2007

Excerpt:

Hotel front office management / Bardi, James A., 1947-

Available: Copies:

10.

Service support.

Great Britain. Office of Government Commerce.

Format:

Books

Publication Date

2007 2000

Excerpt:

Service support. Great Britain. Office of Government Commerce.

Available: Copies:

11.

5S for service organizations and offices : a lean look at improvements

Sarkar, Debashis.

Table of contents http://www.loc.gov/catdir/toc/ecip0518/2005024847.html

Format:

Books

Publication Date

2006

Excerpt:

5S for service organizations and offices : a lean look at improvements / Sarkar, Debashis.

Available: Copies:

12.

Best face forward : why companies must improve their service interfaces with customers

Rayport, Jeffrey F.

Table of contents http://www.loc.gov/catdir/toc/ecip0414/2004002104.html

Format:

Books

Publication Date

2005

Excerpt:

Best face forward : why companies must improve their service interfaces with customers / Rayport

Available: Copies:

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