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Make your brand matter : experience-driven solutions to capture customers and keep them loyal

Soechtig, Steven G., author.

Format:

Books

Publication Date

2022

Excerpt:

Consumer satisfaction.

Available: Copies:

Essentials of organizational behavior

Robbins, Stephen P., 1943- author.

Format:

Electronic Resources

Publication Date

2018

Excerpt:

organizations ; Attitudes and job satisfaction ; Emotions and moods ; Personality and values -- Part 2: Making

Available: Copies:

Management and organisational behaviour

Mullins, Laurie J.

Format:

Books

Publication Date

2016

Excerpt:

motivation and job satisfaction -- Groups, leadership and management -- Working in groups and teams

Available: Copies:

Organisational behaviour : global and Southern African perspectives

Robbins, Stephen P., 1943- author.

Format:

Books

Publication Date

2016

Excerpt:

diverse contexts -- Part II : The individual. Diversity in organisations ; Attitudes and job satisfaction

Available: Copies:

The relationship between service qualities and customer loyalty on aa e-commerce website amongst emerging adults : the case of Takealot.com

Landsberg, Calvin.

Format:

Manuscript

Publication Date

2016

Excerpt:

Customer satisfaction -- Research -- South Africa

Available: Copies:

A guide to service desk concepts

Knapp, Donna, author.

https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live

Format:

Books

Publication Date

2014

Excerpt:

Agreements -- Customer Satisfaction Surveys -- Benchmarking -- Individual Performance Measures -- Individual

Available: Copies:

Organizational behavior

Robbins, Stephen P., 1943-

Format:

Books

Publication Date

2011

Excerpt:

What is organizational behavior? -- Diversity in organizations -- Attitudes and job satisfaction

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Best business practices for photographers

Harrington, John, 1966-

Publisher description http://catdir.loc.gov/catdir/enhancements/fy1212/2009933314-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1212/2009933314-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1303/2009933314-b.html

Format:

Books

Publication Date

2010

Excerpt:

personal satisfaction in your business as a photographer. Included in this new edition are sections on

Available: Copies:

Rethinking learning for a digital age : how learners are shaping their own experiences

Sharpe, Rhona, 1969-

to access electronic resource
MyiLibrary http://0-lib.myilibrary.com.emu.londonmet.ac.uk?id=265977

Format:

Books

Publication Date

2010

Excerpt:

that impact the net generation's satisfaction with online learning / Provisionality, play and pluralism

Available: Copies:

10.

Organisational behaviour : global and Southern African perspectives

Robbins, Stephen P., 1943-

Format:

Electronic Resources

Publication Date

2009

Excerpt:

-- Foundations of individual behavior -- Attitudes and job satisfaction -- Personality and values -- Perceptions

Available: Copies:

11.

Consumer behavior : building marketing strategy

Hawkins, Del I.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0668/2005054357-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0668/2005054357-d.html

Format:

Electronic Resources

Publication Date

2007

Excerpt:

Evaluation and Selection -- Outlet Selection and Purchase -- Postpurchase Processes, Customer Satisfaction

Available: Copies:

12.

Marketing management

Kotler, Philip.

Table of contents http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA

Format:

Books

Publication Date

2006

Excerpt:

Demand -- Part III. Connecting with Customers: Chapter 5 -- Creating Customer Value, Satisfaction

Available: Copies:

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