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1. 
Cover image for Collection management and strategic access to digital resources : the new challenges for research libraries
Collection management and strategic access to digital resources : the new challenges for research libraries
Collection management and strategic access to digital resources : the new challenges for research libraries
by 
University of Oklahoma. Libraries. Conference, (2004)
Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030051.html
Format: 
Books
Publication Date 
2005
Excerpt: 
Journal of library administration.
Available: Copies:
2. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
9000 -- IT Service Management Frameworks and Standards -- Information Technology Infrastructure Library
Available: Copies:
3. 
Cover image for Cataloguing without tears : managing knowledge in the information society
Cataloguing without tears : managing knowledge in the information society
Cataloguing without tears : managing knowledge in the information society
by 
Read, Jane M.
Format: 
Books
Publication Date 
2003
Excerpt: 
Library administration.
Available: Copies:
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