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Cover image for THIS IS SERVICE DESIGN THINKING : Basics, Tools, Cases

THIS IS SERVICE DESIGN THINKING : Basics, Tools, Cases

by

Stickdorn, Marc, author.

Format:

Books

Publication Date

2011

Excerpt:

Service industries -- Management.

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2.

Cover image for Services marketing : people, technology, strategy

Services marketing : people, technology, strategy

by

Lovelock, Christopher H.

Inhaltsverzeichnis
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

2007

Excerpt:

Service industries -- Marketing.

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3.

Cover image for Service management : operations, strategy, and information technology

Service management : operations, strategy, and information technology

by

Fitzsimmons, James A.

Format:

Books

Publication Date

2006

Excerpt:

Service industries -- Management.

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