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1. 
Cover image for Front office : procedures, social skills, yield and management
by 
Abbott, Peter.
Format: 
Books
Publication Date 
1999
Excerpt: 
Front office : procedures, social skills, yield and management / Abbott, Peter.
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2. 
Cover image for Social responsibility in the global market: fair trade of cultural products
by 
Littrell, Mary Ann.
Format: 
Books
Publication Date 
1999
Excerpt: 
Social responsibility in the global market: fair trade of cultural products / Littrell, Mary Ann.
Available: Copies:
3. 
Cover image for Multicultural customer service : providing outstanding service across cultures
by 
Aguilar, Leslie.
Format: 
Books
Publication Date 
1996
Excerpt: 
Customer services -- Social aspects.
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4. 
Cover image for Sourcebook of psychological treatment manuals for adult disorders
by 
Hersen, Michel.
Format: 
Books
Publication Date 
1996
Excerpt: 
Scholing, Paul M. G. Emmelkamp and Patricia Van Oppen -- 5. Social Skills Training for Depression: A
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5. 
Cover image for Between ourselves : an introduction to interpersonal communication
by 
Burton, Graeme.
Format: 
Books
Publication Date 
1995
Excerpt: 
-- Skills in perceiving other people -- 3. Social interaction and social skills -- What is social
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by 
Burton, Jon.
Format: 
Books
Publication Date 
1994
Excerpt: 
Social skills.
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7. 
Cover image for Person-in-environment system : the PIE classification system for social functioning problems
by 
Karls, James M., 1927-
Format: 
Books
Publication Date 
1994
Excerpt: 
Person-in-environment system : the PIE classification system for social functioning problems /
Available: Copies:
8. 
Cover image for Success with English language and communication skills
by 
Viviers, D.
Format: 
Books
Publication Date 
1992
Excerpt: 
Success with English language and communication skills / Viviers, D.
Available: Copies:
9. 
Cover image for Discourse
by 
Cook, Guy.
Format: 
Books
Publication Date 
1989
Excerpt: 
improve students' discourse skills. The teacher is then shown how these activities may be further
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