Search Results for Consumer satisfaction.

1.

Satisfaction : a behavioral perspective on the consumer

by

Oliver, Richard L., 1945-2016.

Table of contents http://catdir.loc.gov/catdir/toc/mh022/96017899.html
Publisher description http://catdir.loc.gov/catdir/description/mh022/96017899.html
Inhaltsverzeichnis Satisfaction

Format:

Books

Publication Date

1997

Excerpt:

Satisfaction : a behavioral perspective on the consumer / Oliver, Richard L., 1945-2016.

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2.

Satisfaction: a behavioral perspective on the consumer

by

Oliver, Richard L

Format:

Books

Publication Date

1996

Excerpt:

Satisfaction: a behavioral perspective on the consumer Oliver, Richard L

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3.

The loyalty effect : the hidden force behind growth, profits, and lasting value

by

Reichheld, Frederick F.

Format:

Books

Publication Date

2001 1996

Excerpt:

Consumer satisfaction.

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4.

Customer behavior : consumer behavior & beyond

by

Sheth, Jagdish N.

Format:

Books

Publication Date

1999

Excerpt:

Consumer satisfaction.

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5.

Psychology and work today : an introduction to industrial and organizational psychology

by

Schultz, Duane P.

Format:

Books

Publication Date

1998

Excerpt:

. Engineering Psychology. 13. Engineering Psychology -- Pt. 6. Consumer Psychology. 14. Consumer Psychology.

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6.

Marketing management : analysis, planning, implementation, and control

by

Kotler, Philip.

Format:

Books

Publication Date

1997

Excerpt:

Environment -- 6. Analyzing Consumer Markets and Buying Behavior -- 7. Analyzing Business Markets and Business

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7.

Psychology : an introduction for students in Southern Africa

by

Louw, D. A.

Format:

Books

Publication Date

1997

Excerpt:

-- Adulthood -- Life satisfaction -- Death and dying -- 11. Personality -- The trait approach -- The biological

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8.

Aftermarketing : how to keep customers for life through relationship marketing

by

Vavra, Terry G.

Format:

Books

Publication Date

1995

Excerpt:

Consumer satisfaction.

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9.

Customer first : a strategy for quality service

by

Walker, Denis.

Table of contents http://www.gbv.de/dms/hbz/toc/ht004229383.PDF

Format:

Books

Publication Date

1990

Excerpt:

Consumer satisfaction.

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