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1. 
Cover image for Principles of total quality
Principles of total quality
Principles of total quality
by 
Swift, J. A.
Format: 
Books
Publication Date 
1998
Excerpt: 
Omachonu, Vincent K. Principles of total quality.
Available: Copies:
2. 
Cover image for The McGraw-Hill encyclopedia of quality terms & concepts
The McGraw-Hill encyclopedia of quality terms & concepts
by 
Cortada, James W.
Format: 
Books
Publication Date 
1995
Excerpt: 
Total quality management -- Encyclopedias.
Available: Copies:
3. 
Cover image for Operations management
Operations management
Operations management
by 
Slack, Nigel.
Format: 
Books
Publication Date 
1995
Excerpt: 
control -- 16. Project planning and control -- 17. Quality planning and control -- 18. Operations
Available: Copies:
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