Satisfaction : a behavioral perspective on the consumer / Oliver, Richard L., 1945-2016.

Satisfaction: a behavioral perspective on the consumer Oliver, Richard L

The impact of in-store sanittion facilities on customer satisfaction at Steve's Blackheath

the link between employee opinions and productivity, profit, customer satisfaction, and the rate of

Needs Satisfaction and Organizational Capabilities to Competitive Advantage by Roger Hallowell

alternatives; 6. Outlet selection and purchase; 7. Postpurchase processes, customer satisfaction and consumer

-- Vesting and contents of claim to indemnification or satisfaction; enforcement of claim -- Premium

Consumer satisfaction.

customer satisfaction -- How to move innovations from trial to mass acceptance -- The rise of E-commerce in

job satisfaction -- Personality and emotions -- Perception and individual decision making -- Basic

-- Social perception and attributions -- Motivation through needs, job design, and satisfaction

value and satisfaction -- Strategic planning and the marketing process -- The marketing environment