IIE Logo

Switch to list view
Switch to thumbnail view
Select an Action
2 Results Found Subscribe to search results
00IIE
Print
1. 
Cover image for Assessing service quality : satisfying the expectations of library customers
Assessing service quality : satisfying the expectations of library customers
by 
Hernon, Peter.
Format: 
Books
Publication Date 
1998
Excerpt: 
quantitatively and qualitatively assessed. Librarians can select the service factors and customer expectations
Available: Copies:
2. 
Cover image for Serials management in academic libraries : a guide to issues and practices
Serials management in academic libraries : a guide to issues and practices
by 
Farrington, Jean Walter, 1948-
Format: 
Books
Publication Date 
1997
Excerpt: 
Serials management in academic libraries : a guide to issues and practices / Farrington, Jean
Available: Copies:
Limit Search Results
Access Level
Author
Format
Material Type
Language
Library
Shelf Location
Publication Date
Subject
Item Available
Advanced Search Location