38 Results Found
000000000000IIE
1.
by
McDonald, Malcolm.
Table of contents http://www.loc.gov/catdir/toc/fy0803/2007037090.html
Format:
Books
Publication Date
2008 2007 2002
Excerpt:
strategies -- 10. Place (distribution and customer service) strategies -- 11. Information and organization
2.
by
Mancini, Marc, 1946-
Format:
Books
Publication Date
2003
Excerpt:
Connecting with customers : how to sell, service, and market the travel product / Mancini, Marc
3.
by
Kotler, Philip.
Format:
Books
Publication Date
2003
Excerpt:
Cycle -- 11. Setting Product and Brand Strategy -- 12. Designing and Managing Services -- 13. Designing
4.
by
Dunn, Paul.
Table of contents http://www.loc.gov/catdir/toc/wiley031/2002153131.html
Publisher description http://www.loc.gov/catdir/description/wiley039/2002153131.html
Publisher description http://www.loc.gov/catdir/description/wiley039/2002153131.html
Format:
Books
Publication Date
2003
Excerpt:
The firm of the future : a guide for accountants, lawyers, and other professional services / Dunn
5.
by
Christensen, Clayton M.
Table of contents http://www.loc.gov/catdir/toc/ecip045/2003014328.html
Format:
Books
Publication Date
2003
Excerpt:
Customer services.
6.
by
Christensen, Clayton M.
Publisher description http://www.loc.gov/catdir/description/hc041/2002027518.html
Format:
Books
Publication Date
2003 2000
Excerpt:
Customer services.
7.
by
Zemke, Ron.
Format:
Books
Publication Date
2003
Excerpt:
Customer services.
by
Theron, Danie.
Format:
Books
Publication Date
2003
Excerpt:
Focusing on customer service in Southern Africa / Theron, Danie.
9.
by
Osborne, Christina.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html
Format:
Books
Publication Date
2002
Excerpt:
Service à la clientèle.
10.
by
Griffiths, Andrew, 1966-
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0662/2003276974-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0662/2003276974-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0662/2003276974-d.html
Format:
Books
Publication Date
2002
Excerpt:
Customer services.
11.
by
Morrison, Alastair M.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Format:
Books
Publication Date
2002
Excerpt:
Food service -- Marketing.
12.
by
Perreault, William D., Jr.
Format:
Books
Publication Date
2002
Excerpt:
customer service and logistics -- Retailers, wholesalers, and their strategy planning -- Promotion