24 Results Found
000000000000IIE
1.
by
Timm, Paul R.
Format:
Books
Publication Date
2001
Excerpt:
Seven power strategies for building customer loyalty / Timm, Paul R.
2.
by
Freeland, John G.
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2002010873.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2002010873.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2002010873.html
Format:
Books
Publication Date
2003
Excerpt:
The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and
3.
by
Reichheld, Frederick F.
Format:
Books
Publication Date
2001 1996
Excerpt:
The loyalty effect : the hidden force behind growth, profits, and lasting value / Reichheld
4.
by
Haig, Matt.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010197158&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010197158&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0915/2003000966-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2003000966-d.html
Inhaltsverzeichnis Brand failures
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010197158&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0915/2003000966-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2003000966-d.html
Inhaltsverzeichnis Brand failures
Format:
Books
Publication Date
2003
Excerpt:
Brand loyalty.
5.
by
Thull, Jeff, 1949-
Table of contents http://www.loc.gov/catdir/toc/wiley031/2002153141.html
Publisher description http://www.loc.gov/catdir/description/wiley039/2002153141.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley045/2002153141.html
Publisher description http://www.loc.gov/catdir/description/wiley039/2002153141.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley045/2002153141.html
Format:
Books
Publication Date
2003
Excerpt:
rather than confrontation, and the most formidable barrier of all to your competition - customer loyalty
6.
by
Kelley, Harold H.
Publisher description http://www.loc.gov/catdir/description/cam022/2002067686.html
Table of contents http://www.loc.gov/catdir/toc/cam031/2002067686.html
Table of contents http://www.loc.gov/catdir/toc/cam031/2002067686.html
Format:
Books
Publication Date
2003
Excerpt:
: trading loyalty for justice. 7. Chicken: death before dishonor. 8. Hero: let's do it your way. 9
7.
by
Butterfield, Leslie, 1952-
Ebook Library http://public.eblib.com/choice/publicfullrecord.aspx?p=288850
ebrary http://site.ebrary.com/id/10169897
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=104763
MyiLibrary http://www.myilibrary.com?id=96636
Taylor & Francis http://www.tandfebooks.com/isbn/9780080471877
ebrary http://site.ebrary.com/id/10169897
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=104763
MyiLibrary http://www.myilibrary.com?id=96636
Taylor & Francis http://www.tandfebooks.com/isbn/9780080471877
Format:
Electronic Resources
Publication Date
2003
Excerpt:
advertising works' / Tim Broadbent -- How advertising affects customer loyalty / Andrew Crosthwaite -- Long
8.
by
Butterfield, Leslie, 1952-
Table of contents http://catdir.loc.gov/catdir/toc/els031/2002043685.html
Publisher description http://catdir.loc.gov/catdir/description/els031/2002043685.html
Publisher description http://catdir.loc.gov/catdir/description/els031/2002043685.html
Format:
Books
Publication Date
2003
Excerpt:
advertising works' / Tim Broadbent -- How advertising affects customer loyalty / Andrew Crosthwaite -- Long
9.
by
Kotler, Philip.
Format:
Books
Publication Date
2003 2002
Excerpt:
managing products -- Internal marketing -- Building customer loyalty through quality -- Pricing products
10.
by
Lovelock, Christopher H.
Format:
Books
Publication Date
2002
Excerpt:
in Service Environments -- ch. 5. Relationship Marketing and Customer Loyalty -- ch. 6. Complaint
by
Neal, Cathy M.
Format:
Books
Publication Date
2002
Excerpt:
loyalty -- Part Two. Internal Influences: 8. Perception; 9. Learning and memory; 10. Motivation
12.
by
Blattberg, Robert C., 1942-
Format:
Books
Publication Date
2001
Excerpt:
Customer loyalty.