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1. 
Cover image for Looking good
Looking good
Looking good
by 
Edkins, Teboho.
Format: 
Video disc
Publication Date 
2005
Excerpt: 
Steps for the Future (Organization)
Available: Copies:
2. 
Cover image for Improving service quality in the global economy : achieving high performance in public and private sectors
Improving service quality in the global economy : achieving high performance in public and private sectors
by 
Milakovich, Michael E.
Publisher description http://www.loc.gov/catdir/enhancements/fy0648/2005043912-d.html
Table of contents only http://www.loc.gov/catdir/toc/fy0601/2005043912.html
Format: 
Books
Publication Date 
2006 2005
Excerpt: 
Improving service quality in the global economy : achieving high performance in public and private
Available: Copies:
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