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1. 
Cover image for A manager's guide to coaching : simple and effective ways to get the best out of your employees
by 
Emerson, Brian, 1967-
Format: 
Books
Publication Date 
2008
Excerpt: 
A manager's guide to coaching : simple and effective ways to get the best out of your employees /
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2. 
Cover image for The office : procedures and technology
by 
Oliverio, Mary Ellen.
Format: 
Books
Publication Date 
2007
Excerpt: 
; Workplace Connections provide comments from fictional business employees related to material presented in
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3. 
Cover image for The entrepreneur and small business problem solver
by 
Cohen, William A., 1937-
Format: 
Books
Publication Date 
2006
Excerpt: 
The entrepreneur and small business problem solver / Cohen, William A., 1937-
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4. 
Cover image for Leadership roles and management functions in nursing : theory and application
by 
Marquis, Bessie L.
Format: 
Books
Publication Date 
2006
Excerpt: 
, unionization, and employment laws -- Quality control -- Performance appraisal -- Problem employees: rule
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5. 
Cover image for The encyclopedia of restaurant training : a complete ready-to-use training program for all positions in the food service industry
by 
Arduser, Lora.
Format: 
Books
Publication Date 
2005
Excerpt: 
Hospitality industry -- Employees -- Training of.
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6. 
Cover image for Addiction at work : tackling drug use and misuse in the workplace
by 
Ghodse, Hamid.
Format: 
Books
Publication Date 
2005
Excerpt: 
managing the problem -- Addressing psychosocial problems at work: SOLVE / David Gold and Joannah Caborn
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7. 
Cover image for Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people
by 
El-Shamy, Susan.
Format: 
Books
Publication Date 
2005
Excerpt: 
Employees -- Training of -- Problems, exercises, etc.
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