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1. 
Cover image for Service productivity management : improving service performance using Data Envelopment Analysis (DEA)
Service productivity management : improving service performance using Data Envelopment Analysis (DEA)
Service productivity management : improving service performance using Data Envelopment Analysis (DEA)
by 
Sherman, H. David.
Format: 
Books
Publication Date 
2006
Excerpt: 
Service productivity management : improving service performance using Data Envelopment Analysis
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2. 
Cover image for Management science, operations research and project management
Management science, operations research and project management
by 
San Cristóbal Mateo, José Ramón.
Format: 
Books
Publication Date 
2015
Excerpt: 
models -- Simulation models -- Markov models -- Data envelopment analysis models.
Available: Copies:
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