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1. 
Cover image for Smart calling : eliminate the fear, failure, and rejection from cold calling
Smart calling : eliminate the fear, failure, and rejection from cold calling
by 
Sobczak, Art.
Format: 
Books
Publication Date 
2013
Excerpt: 
Telephone selling.
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2. 
Cover image for Delivering knock your socks off service
Delivering knock your socks off service
by 
Performance Associates, Inc.
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
Format: 
Books
Publication Date 
2007
Excerpt: 
partners: communicating across functions -- Exceptional service is in the details -- Good selling is good
Available: Copies:
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