Changing how you manage and communicate change : focusing on the human side of change

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Title:

Changing how you manage and communicate change : focusing on the human side of change

Author:

Karten, Naomi.

ISBN:

9781905356942

Personal Author:

Karten, Naomi.

Publication Information:

Ely : IT Governance Pub., 2009.

Physical Description:

xviii, 166 p. : ill. ; 22 cm.

Series:

Soft skills for IT professionals

Soft skills for IT professionals.

Subject Term:

Organizational change -- Management.

Communication in management.

Information technology -- Management.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168025441789	658.406 K18C 2009	1	Searching... Unknown

As heralds of change, you who work in and with IT will benefit from reading this book. You will better understand your own reactions to change and those of users, customers, employees and suppliers. You will more confidently be able to explain why a one- size-fits-all change management plan doesn't work and how to make it more flexible. You'll understand more clearly why there is always a productivity drop when a change is introduced and how to help people get up the learning curve more quickly. This book is chock full of useful models and tips that will increase your ability to deal with change more effectively, and help others do so as well.

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