Managing talent retention : an ROI approach

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Title:

Managing talent retention : an ROI approach

Author:

Phillips, Jack J., 1945-

ISBN:

9780470375952

Personal Author:

Phillips, Jack J., 1945-

Publication Information:

San Francisco : Pfeiffer, c2009.

Physical Description:

xviii, 403 p. : ill. ; 24 cm.

Series:

Essential resources for training and HR professionals

Pfeiffer essential resources for training and HR professionals

General Note:

"An essential knowledge resource"--Jacket.

Contents:

1. Talent management : the key to organizational success -- 2. Why talent retention is a serious problem -- 3. An ROI approach to managing retention -- 4. Measure and monitor turnover and retention data -- 5. Develop fully loaded costs of talent departure -- 6. Diagnose cause of talent departure -- 7. Recruit talent -- 8. Establish an appropriate work environment -- 9. Create equitable pay and performance processes -- 10. Build motivation and commitment -- 11. Match solutions to needs -- 12. Forecast ROI of retention solutions -- 13. Calculate ROI of retention solutions -- 14. Make adjustments and continue -- 15. Case study : a master's degree for high-potential employees : Federal Information Agency / Jack J. Phillips -- 16. Case study : skill-based pay : Southeast Corridor Bank (SCB) / Patricia Pulliam Phillips -- 17. Case study : coaching for new employees : Global Media Company / Lisa Ann Edwards and Christina Lounsberry.

Abstract:

"Managing Talent Retention offers human resource professionals a practical guide for implementing a sensible, strategic, and proven approach for effectively managing employee retention and increasing the bottom line. Written by Jack J. Phillips and Lisa Edwards - two experts on the topic of talent retention - this indispensable resource examines the full impact of talent departure and clearly maps out the true cost of employee turnover. The authors also explain an issue that is often misrepresented, misunderstood, or not fully explored: the actual causes of talent loss. Written for anyone who is concerned about talent departure and wants to address the problem strategically, Managing Talent Retention includes effective ways to address these issues."--BOOK JACKET.

Subject Term:

Employee retention.

Labor turnover.

Added Author:

Edwards, Lisa, 1963-

Added Uniform Title:

Ebook library collection.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:AV-MAT	33168023671551	658.314 P561M 2009	1	Searching... Unknown

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Summary

Retention is becoming one of the most pressing concerns of employers worldwide. This book provides an overview of talent retention and defines retention and turnover in very specific measures. It explores the full impact of talent departure and most important it offers proven solutions to talent retention. The book clearly shows how to forecast the ROI of talent retention solutions and how to capture the actual ROI after the solution was implemented. This is a practical book providing an ROI approach to HR managers and practitioners.