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1. 
Cover image for Managing operations across the supply chain
Managing operations across the supply chain
by 
Swink, Morgan, 1959-
Format: 
Books
Publication Date 
2011
Excerpt: 
Analysis: Cp and Cpk -- Process Control Charts -- Taguchi Methods/Design of Experiments -- Other Quality
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2. 
Cover image for Business process mapping : improving customer satisfaction. Workbook
Business process mapping : improving customer satisfaction. Workbook
by 
Jacka, J. Mike.
Format: 
Books
Publication Date 
2009
Excerpt: 
Flow charts.
Available: Copies:
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