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1. 
Cover image for Customer experience : future trends and insights
Customer experience : future trends and insights
by 
Shaw, Colin, 1958-
Format: 
Books
Publication Date 
2010
Excerpt: 
Customer experience : future trends and insights / Shaw, Colin, 1958-
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2. 
Cover image for Judiciaries in comparative perspective
Judiciaries in comparative perspective
by 
Lee, H. P., 1947-
Format: 
Books
Publication Date 
2011
Excerpt: 
extra-judicial service on the Canadian judiciary: the need for reform Patrick Monahan and Byron Shaw; 22
Available: Copies:
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