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1. 
Cover image for CompTIA A+ certification exam guide : exams 220-801 & 220-802
by 
Meyers, Mike, 1961-
Format: 
Books
Publication Date 
2012
Excerpt: 
-- Devices drivers -- BIOS, BIOS, everywhere! -- 802 -- Power-on self test (POST) -- Before and during the
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2. 
Cover image for ABC's of relationship selling through service
by 
Futrell, Charles.
Format: 
Books
Publication Date 
2011
Excerpt: 
management : Keys to success ; Time, territory, and self-management : keys to success -- App. A. Sales call
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3. 
Cover image for Student engagement techniques : a handbook for college faculty
by 
Barkley, Elizabeth F.
Format: 
Books
Publication Date 
2010
Excerpt: 
-- Application and performance -- Attitudes and values -- Self-awareness as learners -- Learning and study skills.
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4. 
Cover image for 50 great myths of popular psychology : shattering widespread misconceptions about human behavior
by 
Lilienfeld, Scott O., 1960-
Format: 
Books
Publication Date 
2010
Excerpt: 
tabloids, talk shows, and self-proclaimed "self-help gurus" as it is by the latest scientific advances
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5. 
Cover image for Communication in everyday life
by 
Duck, Steve.
Format: 
Books
Publication Date 
2010
Excerpt: 
communication -- Ch. 4. Listening -- Ch. 5. Self and identity -- Ch. 6. Talk and interpersonal relationships
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6. 
Cover image for Making assessment matter
by 
Butt, Graham.
Format: 
Books
Publication Date 
2010
Excerpt: 
need to talk' -- Marking, feedback and self-assessment : communicating the results of assessment
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