Communicating for managerial effectiveness : problems, strategies, solutions

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Title:

Author:

Clampitt, Phillip G.

ISBN:

9781412992046

Personal Author:

Clampitt, Phillip G.

Edition:

5th ed.

Publication Information:

Thousand Oaks, Calif. : Sage, c2013.

Physical Description:

xix, 331 p. : ill. ; 26 cm.

Abstract:

This book equips students, managers, and executives with the strategies, tactics, and tools they need to effectively address and resolve communication issues that often arise in today's organisational environments. Focusing on how to add value to an organisation through the use of effective communication, clampitt skillfully guides readers into exploring thoughtful responses to common challenges such as managing change, selecting the right communication technologies/tools, addressing ethical dilemmas, transforming data into knowledge etc.

Subject Term:

Communication in management.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168025784212	658.45 C586C 2013	1	Searching... Unknown

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Summary

Author, Phillip G. Clampitt (Hendrickson Professor of Business) skillfully integrates theory, research, and real-world case studies into models designed to enhance understanding of complex communication issues and guide thoughtful responses to the challenges. The book's "Wheel of Communication Effectiveness" model illustrates the unified nature of a world-class communication system. Communicating for Managerial Effectiveness, Fifth Edition equips students, managers, and executives with the strategies and tools to address common communication problems experienced in organizations with the goal of learning how to add value to their organizations by communicating more effectively. Some of these challenges include:

Communicating about major changes Spanning organizational boundaries Selecting the proper communication technologies Transforming data into knowledge Addressing ethical dilemmas Providing useful performance feedback Cultivating the innovative spirit Building a world-class communication system

NEW TO THE FIFTH EDITION

New model for assessing, managing, and mastering traditional and developing communication technologies Emphasis on social media with current and relevant examples New research on decision-making heuristics and biases New "how-to" tools and exercises to demonstrate how to craft effective communication strategies and develop tactics "Historical Hyperlinks" feature with insights from fascinating leaders including Teddy Roosevelt, Martha Graham, Socrates, and Juliette Gordon Low to explore the communication challenges they faced and how they resolved them Have You Ever Formulated a Response to Someone's Idea Before the Person Finishes Speaking? Watch a video from the author now: http://www.youtube.com/watch'v=8TmiVpOlLjk Students, visit the author′s Student Study Site which features video links, web resources, eFlashcards, web quizzes, and more at www.mycmebook.net !