South African occupational learning system (OLS) -- Quality assurance management in the South African

.Summary -- ch. 15 Quality Concepts -- 15.1.What Is Quality? -- 15.2.Software Quality -- 15.2.1.Quality

information and communication technologies: ethical challenges -- Quality assurance in distance education and

and quality assurance -- Strategic planning and change management in healthcare delivery -- Providing

Total Quality Management.

quality assurance qualifications.

: policies and procedures -- Incoming materials quality assurance -- Make or buy decisions: outsourcing

and adjustment : multivariate analysis in epidemiology -- Quality assurance and control

.Exercises -- 9.12.Suggested Readings -- ch. 10 Testing and Quality Assurance -- 10.1.Introduction to Testing

Quality Assurance, Health Care -- methods -- Great Britain.

Quality Management -- Performing Quality Assurance -- Controlling Quality -- Tools and Techniques for